Appointments can be made by telephone.  Please make a separate appointment for each person.  If you find you are unable to attend please cancel as soon as possible so that the appointment can be offered to someone else

Test Results
Please contact the surgery to obtain the results of tests or x-rays. For reasons of confidentiality test results can only be given to the patient themselves or to the parent or legal guardian of children under 16 years of age.

Telephone Advice
If you require a telephone consultation with a doctor or nurse, please tell the receptionist who will arrange for the doctor or nurse to ring you on the contact details you provide. 

Patient Automated Booking-In System

The Practice installed a patient Automated Booking-In System in June 2007.  Patients can now check themselves in at our touch screen self check in monitor situated in front of reception.  This enables you to let the doctor or nurse know that you have arrived for your appointment without having to wait behind a long queue at the reception desk or when the receptionist is occupied on the telephone.

Patients simply enter their gender and date of birth via a touch screen keypad on the monitor to confirm their arrival.The system verifies the data and within seconds, confirms the patient's identity, doctor and time of appointment on-screen  whilst simultaneously alerting the receptionist to their arrival on the EMIS system.   .

Patient Call System 

A jayex board has been installed in the waiting room to allow patients to be called by the health professional they are seeing - patient name will be displayed alongside which consulting room they need to go into.

This jayex board also conveys important messages to patients while they are waiting for their appointment.

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