Whitefield Health care operates an appointment system to see the GP, Advanced Nurse Practitioner, Practice Nurse or any other Health Care Professional.
Appointments
Appointments can be made by telephone or at the reception desk. Please make a separate appointment for each person. If you find you are unable to attend please cancel as soon as possible so that the appointment can be offered to someone else. Patients who repeatedly miss booked appointments cause great inconvenience to staff and other patients. Appointment times are intended to be a guide only – that is because emergencies may lead to the doctor or nurse running late. Please note that an urgent appointment may not always be with the doctor or nurse of your choice.
Click Here to book/cancel your appointment online
The practice team work hard to achieve the Governments Access targets, which means that we aim to give our patients appointments to see a health professional within 48 hours of the request. It will not always be possible for you to be seen by the doctor of your choice.
Nurse Triaging Service
The surgery also runs a nurse triage service each morning. Sometimes it is not always necessary to make an appointment with a doctor to discuss trivial problems – in these cases the nurse through triaging may easily be able to sort your problem or direct you to the right health professional. If you require any medical advice, test results or an emergency appointment on the day or anything you wish to discuss you can ring the surgery in the morning and ask to be put on the triage list. In these circumstances, the receptionist will take your name and contact details and will advise you when the nurse will be contacting you.