News:

Appointments
Appointments can be made by telephone or at the reception desk.  Please make a separate appointment for each person.  If you find you are unable to attend please cancel as soon as possible so that the appointment can be offered to someone else

Test Results
Please contact the surgery to obtain the results of tests or x-rays. For reasons of confidentiality test results can only be given to the patient themselves or to the parent or legal guardian of children under 16 years of age.

Telephone Advice
If you require a telephone consultation with a doctor or nurse, please tell the receptionist who will arrange for the doctor or nurse to ring you on the contact details you provide.  Telephone consultations will usually take place after the end of each surgery or clinic

Urgent Care Centre

Urgent Care Centre (open 24 hours a day – all year round) 

The Urgent Care Centre can be accessed directly by people who have sustained a minor injury – this is not an Accident & Emergency Department or an out-of-hours GP Service.  The unit is staffed by Emergency Nurse Practitioners, who see, treat and discharge patients and are able to request X-rays if necessary.  

The Urgent Care Centre is located at Burnley General Hospital (J12, M65) 


Accident and Emeregncy/999 (open 24 hours a day – all year round)) 

The Accident and Emergency Service in East Lancashire is located at Royal Blackburn Hospital signposted off Junction 5 of the M65.  An emergency is ‘a critical or life threatening situation’ and included things like:

  • Unconsciousness
  • Losing a lot of blood 
  • Difficulty in breathing 
  • Severe chest pain 
  • Suspected broken cones


NHS Direct 

NHS Direct offers free expert health information and advice 24-hours a day on 0845 4647 or at their website, www.nhsdirect.nhs.uk which also offers an enquiry service.  For deaf people and those hard of hearing, a telephone service is available on 0845 606 4647.  If English is not your preferred language, you can choose to use a confidential translation service.  You will also be able to get information on dental services.